Frequently Asked Questions (FAQ)
Welcome to the BRAVOARTS Help Center — where we answer our most common questions about our artwork, prints, apparel, and orders.
If you don’t find what you’re looking for, feel free to reach out at rchbravo2@gmail.com.
About Our Artwork
Q: Are your pieces original or reproductions?
A: BRAVOARTS offers both original mixed-media artworks and high-quality canvas reproductions of select pieces.
Each reproduction is carefully color-matched and printed using museum-grade materials for lasting vibrancy.
Q: What materials do you use?
A: Our originals combine oil, acrylic, spray paint, silk, denim, collage, thin cement and other unique textures such original and authentic Designer Luxury materials.
Each collection is designed to reflect a blend of street culture, luxury, and emotion — a true BRAVOARTS signature.
Q: Do your prints come signed or numbered?
A: Only original artworks come hand-signed and numbered by the artist, Richard Bravo, and include a Certificate of Authenticity.
Our canvas prints and reproductions are crafted using the same high-quality materials as the originals but are not signed or numbered unless specified as a limited-edition release.
Orders & Shipping
Q: How long does it take to receive my order?
A: Most orders ship within 7–10 business days.
Custom sizes or special requests may take up to 2–3 weeks depending on production time.
Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping costs and delivery times vary by region and will be calculated at checkout.
Q: How can I track my order?
A: Once your order ships, you’ll receive a confirmation email with a tracking link.
You can also log in to your customer account to check your order status anytime.
Payments & Security
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, PayPal, Shop Pay, and Apple Pay.
All transactions are secure and encrypted for your protection.
Q: Is my personal information safe?
A: Yes. We never share or sell your information.
Please review our Privacy Policy for details on how we protect your data.
Returns & Exchanges
Q: What is your return policy?
A: We want you to love your purchase.
If your item arrives damaged or defective, please contact us within 7 days of delivery for a replacement or refund.
Q: Do you accept returns for change of mind?
A: Because each piece is made to order, we generally do not accept returns unless the product is defective.
However, reach out to us — we’re happy to work with you on a solution.
Custom Orders & Collaborations
Q: Can I request a custom size or commission?
A: Yes! We accept limited custom commissions and personalized size requests.
Email us at rchbravo2@gmail.com. with your concept, and we’ll bring your vision to life.
Q: Do you offer wholesale or gallery collaborations?
A: Absolutely. We collaborate with galleries, hotels, and lifestyle boutiques worldwide.
Please contact rchbravo2@gmail.com. for partnership details.
Sustainability & Quality
Q: What kind of materials do you print on?
A: We use premium cotton-blend canvases and archival inks designed to last a lifetime without fading.
Q: Do you use eco-friendly materials?
A: Yes, wherever possible. Our production partners use water-based inks and recycled packaging to minimize environmental impact.
Still Need Help?
If your question wasn’t answered here, contact us directly — we’d love to assist you.
📧 rchbravo2@gmail.com.
📞 239-471-7595
Follow us on Instagram @richbravoart for updates, behind-the-scenes looks, and new releases!
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